
FAQ
Frequently Asked Questions - The Florentine Gems
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What makes The Florentine Gems unique?
The Florentine Gems combine craftsmanship, sustainability, and innovation. We create exquisite, ethically sourced jewelry using lab-grown diamonds and moissanite engagement rings, offering timeless designs that reflect love, tradition, and modern values at an exceptional value.
What are lab-grown diamonds and moissanite?
Lab-grown diamonds and moissanite are created in advanced laboratories. They offer the same brilliance, durability, and beauty as mined diamonds but are more affordable, eco-friendly, and ethically produced without harmful environmental impacts. These sustainable gems are ideal for crafting diamond wedding rings for women and men.
What services do you offer?
We specialize in crafting custom jewelry, including lab-grown diamond and Moissanite engagement rings, wedding bands, earrings, necklaces, and bracelets. Additionally, we provide virtual appointments, personalized designs, and an unparalleled shopping experience with free shipping and a 100% money-back guarantee.Â
Why choose lab-grown diamonds and moissanite?
Lab-grown diamonds and moissanite are an innovative alternative to mined gemstones, combining luxury with sustainability. They are created with cutting-edge technology that replicates natural processes, ensuring exceptional quality and stunning brilliance. By choosing these gems, you support eco-conscious practices and ethical production, all while enjoying a beautiful, durable, and budget-friendly option for your wedding rings.
How can I book a virtual appointment?Â
Booking a virtual appointment is easy. Visit our website, navigate to the "Book an Appointment" section, and connect with our jewelry experts to create or select the perfect lab-grown diamond ring or custom Moissanite jewelry piece from the comfort of your home.
Do you ship internationally?
Yes, we offer free worldwide shipping, ensuring your lab-grown and Moissanite diamond jewelry reaches you safely and promptly. Every order is meticulously packaged to deliver convenience and elegance, no matter where you are.
What is your return policy?
We offer a 100% money-back guarantee. If you're not satisfied with your purchase, return it within the specified period (30th days of time period after your final order with us )for a full refund. Your satisfaction is our priority, ensuring a risk-free shopping experience for all lab-grown diamond engagement rings and other jewelry pieces.
What is included in your collections?Â
Our collections include the Classic Collection, featuring timeless and elegant designs, and the Modern Muse Collection, showcasing bold, contemporary styles. From diamond wedding bands for women to moissanite diamond engagement rings, each piece is handcrafted to suit a variety of styles and preferences.
What materials do you use for your jewelry?
We use lab-grown diamonds, moissanite gemstones, and earth-friendly metals to create our jewelry. These materials ensure ethical sourcing, environmental sustainability, and exceptional quality in every piece, including our popular Eternity wedding bands and moissanite engagement rings.
Where are your products made?Â
Our jewelry is lovingly handcrafted in India by skilled artisans. Combining traditional craftsmanship with modern innovation, we ensure every piece—whether it's a lab-grown diamond wedding ring, moissanite engagement ring, or custom design—reflects precision, passion, and a commitment to excellence.